Terms and Conditions

Last Updated: 15/03/2026

Welcome to ARVÉRO. These Terms and Conditions outline the rules and regulations governing the use of our website and services. By accessing this website or placing an order, you agree to comply with and be bound by the following terms.

1. Website Use

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with all applicable laws and regulations.

ARVÉRO reserves the right to refuse service, terminate accounts, or cancel orders where misuse, fraudulent activity, or violations of these Terms are suspected.

2. Products and Services

We strive to ensure that all product descriptions, imagery, pricing, and information presented on our website are accurate and current. However, we do not guarantee that all content will always be free from errors, omissions, or inaccuracies.

Product colours may vary slightly depending on individual screen settings and device displays.

ARVÉRO reserves the right to modify, discontinue, or update products and services at any time without prior notice.

3. Pricing

All prices displayed on the website are subject to change without notice.

Prices may include or exclude VAT depending on the customer's shipping destination and applicable local regulations. Any customs duties, import taxes, or additional charges imposed by the destination country remain the responsibility of the customer unless otherwise stated at checkout.

ARVÉRO reserves the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been placed.

Wholesale pricing may be available for approved business partners and may require additional account verification.

4. Orders

By placing an order through our website, you confirm that all information provided is accurate and complete.

Orders may be declined, canceled, or limited at our discretion, including in cases involving suspected fraud, unauthorized transactions, pricing inaccuracies, or product availability issues.

Once an order has been confirmed and processed, modifications may not always be possible.

5. Payments

Payments are processed securely through trusted third-party payment providers including Shopify Payments, PayPal, and other approved payment gateways.

ARVÉRO does not store or have direct access to complete credit card information. All payment data is securely handled by the payment provider.

6. Shipping

Shipping times and delivery estimates are provided as guidelines only and may vary depending on destination, customs processing, and carrier delays.

Customers are responsible for any applicable customs duties, taxes, or import charges required by their country.

For further details, please review our Shipping Policy.

7. Returns and Exchanges

If you are not satisfied with your purchase, you may request a return or exchange in accordance with our Returns & Exchange Policy.

Returned items must be unused, in original condition, and returned with all original packaging.

Customized or made-to-order items may not be eligible for return unless a manufacturing defect is present.

8. EU Customers — Right of Withdrawal

Customers located within the European Union have the legal right to withdraw from their purchase within 14 days of receiving their order, without providing a reason, in accordance with the EU Consumer Rights Directive.

To exercise this right, customers must contact ARVÉRO within the 14-day withdrawal period.

Certain items, including personalized or custom-made products, may be exempt from this right where permitted by applicable law.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product photography, and branding materials, is the intellectual property of ARVÉRO and is protected under applicable copyright, trademark, and intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used without prior written permission from ARVÉRO.

10. Limitation of Liability

To the fullest extent permitted by law, ARVÉRO shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

While we strive to maintain uninterrupted access to the website, we do not guarantee that the website will always operate without errors, interruptions, or technical issues.

11. Third-Party Links

This website may contain links to third-party websites provided for convenience and informational purposes.

ARVÉRO is not responsible for the content, policies, or practices of external websites operated independently from our business.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Italy, without regard to conflict of law principles.

14. Dispute Resolution

Any dispute arising in connection with these Terms and Conditions shall first be attempted to be resolved through good-faith negotiation between the parties.

If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Florence, Italy.

15. Changes to Terms

ARVÉRO reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this page. Customers are encouraged to review these Terms periodically.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

ARVÉRO

Email: info@arvero.co
Website: www.arvero.co