ARVÉRO Returns & Exchanges
If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. The sections below explain how to request a return, which items are eligible, how exchanges work, who pays for return shipping, what to do if an item arrives damaged, and when refunds are issued.
30-Day Return Window
Returns are accepted within 30 days of delivery.
How to Request a Return
All returns must be authorized by ARVÉRO before being sent back.
To initiate a return request, please contact our support team with your order number and reason for return.
Return Eligibility
To qualify for a return, the following conditions must be met:
- The item must be unused and unworn
- All original tags must remain attached
- The item must be returned with its original packaging and dust bag
- Proof of purchase or order number is required
Items that show signs of use, wear, damage caused by misuse, or missing packaging may not qualify for a refund.
Exchanges
Exchanges are available for a different style or color, subject to product availability.
We encourage exchanges where possible, and our team will be happy to assist in selecting an alternative item.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item received is damaged, defective, or incorrect.
Damaged, Defective or Incorrect Items
If your item arrives damaged or defective, please contact our support team with photos of the item and packaging within 48 hours of delivery.
Once verified, ARVÉRO will provide a replacement or full refund at no additional cost.
Inspection & Quality Control
Each ARVÉRO product undergoes careful quality inspection before shipment to ensure it meets our standards of craftsmanship.
All returned items undergo standard inspection upon arrival. Items that show signs of wear, misuse, or missing original packaging may not be eligible for a refund.
Refund Processing
Once your return is received and inspected, you will be notified regarding approval.
Approved refunds will be processed to the original payment method within 2–5 business days after inspection.
Final Sale Items
Items marked Final Sale cannot be returned or exchanged.
Contact ARVÉRO for Return Support
For return requests or questions regarding your order, please contact ARVÉRO. For quick answers, see our FAQs, and for delivery information, see our Shipping Policy.