Frequently Asked Questions

Shipping typically takes 1–2 business days within Italy, 2–5 business days within the EU, and 3–7 business days for worldwide deliveries.

Most items are pre-order and may require additional shipping time.

Once your order is shipped, you will receive a confirmation email with tracking information so you can follow your package.

Yes, ARVÉRO ships worldwide with free shipping on all orders. Estimated delivery times are 1–2 business days within Italy, 2–5 business days within the EU, and 3–7 business days for worldwide deliveries.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer and may be charged by local authorities.

We offer a 30-day return policy from the date your order is delivered. Items must be unused, in their original condition, and returned with the original packaging.

To start a return, please contact our support team and we will guide you through the process.

Once your order is shipped, you will receive an email with your tracking number. You can use this number to track the delivery status of your package.

We accept major credit cards, debit cards, and secure online payment methods available at checkout. All payments are processed through secure encrypted systems to ensure your information remains safe.

If you need to modify or cancel your order, please contact us as soon as possible after placing it. Once an order has been processed or shipped, changes may no longer be possible.

Yes. Every Arvero product is designed with attention to detail and crafted using high-quality materials to ensure durability, comfort, and timeless style.